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By Toby @ Punter2Pro. If you’re a winning bettor then Bookmakers will inevitably restrict or close your accounts. You can protest, beg, play dumb — perhaps take to social media to publicise your grievances. However, all of your pursuits for justice will sadly fall upon on deaf ears. Although online casino and poker games are prohibited by the Interactive Gambling Act, sports betting is perfectly legal. The only stipulation is that live betting is prohibited, as this is considered interactive. This doesn’t make a lot of sense to us, but it’s just the way it is. If you have been limited or suspended the company can restrict your bets or stop you placing any more but they cannot hold your money from you without a valid reason. If you are suspected of fraud or you haven’t verified your account then funds can be withheld, otherwise you should be free to withdraw. Pretty much, yes they all do. If you come into the sportsbook firing away and winning you are going to get limited at no matter where you play. You have to be strategic about how you bet, and how many books you are betting at. If you are smart then you should never get limited. If you think you are spending too much time or money gambling – whether online or in gambling premises – you can ask to be ‘self-excluded’. It is up to you to stick to your self-exclusion agreement, but if you try to gamble during that time the gambling business should take reasonable steps to prevent you.
*Can Betting Companies Ban Youtube
*Public Sports Betting Companies
There are many reasons why a betting company may not pay out on a bet, but what are the rules and what can you do about it if you think you’ve not been paid out unfairly?
Bookmakers, casinos and betting sites are private businesses and they all have their own terms and conditions and betting rules. This means unless you read the individual conditions of each company you bet with you could end up falling foul of these rules and end up with capped winnings, or indeed no winnings, from your bets.
This doesn’t mean however that betting companies can do whatever they like. They can only refuse to pay you out if you have clearly contravened their terms, and those terms must be reasonable and visible. It is not enough to just have a rule, it must be a fair rule.
There are many bodies in place to ensure proper practice from bookmakers and casinos and as a condition of holding a UK licence companies must be open and transparent with their T&C’s. In this article you can read about instances where bets can and cannot be voided along with famous recent cases of non-payment and advice on how to pursue unpaid bets.
If you want to find out more about account limiting specifically see out dedicated guide.Licensed Betting Sites And Gambling Law
To start with let’s talk about licences and law and law. If the company you bet with doesn’t have one and you don’t get paid out then you are on very thin ice indeed when it comes to trying to recover that money or mediating the issue.
Anyone betting in the UK has certain legal protections that ensures fair and proper treatment of customers. This is afforded by the UK Gambling Commission (UKGC) Licence that all companies must have to offer their services in Britain. The Advertising Standards Agency are also there to ensure adverts and promotions are not misleading or obscure.
If you are betting outside the UK (i.e. you are abroad) you are protected by the same laws as at home, that is if you are allowed to gamble by the company in that country (and it is up to you to check this), although many sites will automatically block you any way if you are in an illegal territory (unless you hide this fact (see later)).
If you live outside the UK you need to check whether gambling is regulated where you are, if it is there will be some form of protection in place to encourage proper practice.
If you choose to bet with an unlicensed operator, either because you live somewhere where gambling is unregulated or you are betting with a non-licenced company in a regulated market, then you do so at your own risk.
While it is illegal for gambling companies to operate in the UK without a licence many still do. It is your responsibility to check that the company you are betting with holds a full licence, if they do not and they run away with your money there is little you can do under the law unless you can track them down yourself.
Licence details will always be displayed at the bottom of the home page and should look something like the screenshot above. You can also search licences through the UKGC.
For the record at OnlineBetting.org.uk we not only recommend licensed brands we also within that only recommend those with fair and honest terms overall.Obvious Errors (Palpable Error or Palp)
All terms will state that if a genuine error is made on behalf of the betting site then they can cancel the offer or bet. This is a common reason for not paying out, and considering many sites have hundreds of thousands of betting lines it can happen from time to time. Either through human or machine error. At the very least you should of course get any stake back in cash.Can Betting Companies Ban Youtube
To qualify this must be an obvious error, not a careless error. If, for example, you see a strong favourite in a horse race at evens with most bookies and 100/1 with one bookmaker then, unless this is an introductory offer, it is highly likely this is an error. If you place this bet and it wins and is then cancelled don’t be surprised.
In any case where there is a mistake you can of course dispute this if you think the odds, offer or bet was miss-sold and/or the reasons for cancellation insufficient. If your complaint with the site is not resolved you can then take this to the Independent Betting Adjudication Service (IBAS) who will help mediate your complaint (for more see later).Offer Abuse
Betting sites have some fantastic offers available for both new and existing customers and while these are designed to give you an incentive to try out a site or market, many people do abuse these offers.
Whether you are matched betting, duplicating accounts, arbing or exploiting weak lines with free bets and bonus funds, if you are found out it is highly likely you will be banned or restricted. Many offers are run at cost, or even at a loss to the operator, to encourage customers to bet and try their products and features. Those that think they can systematically exploit these deals with no consequence should bear in mind these companies know every trick in the book. You may get away with offer abuse once or twice, but not forever.
If you think about it the same is true with any business. If Tesco have a loss-leading offer on cakes to incentivise you to visit, they won’t let you come in and buy all the cakes, otherwise they will make a loss. They are hoping you will buy a few cakes and maybe try some other stuff while you are in there. A betting site sign up offer is designed to do the same thing.
Brands are also interlinked and share a lot of information, so don’t be surprised if you get banned from one site for offer abuse and then find you cannot sign up with other sites.
If betting with a bonus or free bet and you are found to be abusing an offer it is highly likely your winnings and any promotional funds will be forfeited (as per the small print of the promotion). Unless you are suspected of fraud however any real money you deposited should be returned to you either way.
If you feel you have been accused of offer abuse unfairly lay out your case in writing to the company and if this fails follow the complaints procedure.Consistent Winning & Exploiting Weak Lines
It may sound harsh but many people get banned from bookmakers and casinos simply for winning a lot.
You must bear in mind these are profit making businesses ultimately and while a betting company will accept that people win and lose they will not tolerate people who bet in specific ways to guarantee returns.
Many bettors are aware that bookmakers have ’weak lines’ and will exploit these bets to guarantee wins. Weak lines happen either through error or because in the process of balancing a book sometimes markets can end up with inflated or deflated odds, higher than the natural probabilities of those outcomes.
It is easy to spot punters who only bet on weak lines when betting online. All bets are recorded and companies have software that will flag up suspicious betting patterns. This is something that used to be easier when betting with cash in shops, even this is now becoming harder with facial recognition cameras and other tech features.
Most customers suspected of exploiting weak lines or arbing will not be banned, rather their accounts will be limited. This means you will only be able to make small stakes bets in the future.
It is important to know that if a bookie accepts your bet, and there is no obvious error, they should still pay you out (unless they void it before the bet settles). A betting company may subsequently restrict you but they should give you any winnings if you bet was allowed to stand.Contravening Terms and Conditions
All bookmakers, betting sites and casinos must display (or clearly link to) general as well as specific terms and conditions clearly on all pages where they could apply. The absence of visible terms should be a warning sign, all the best operators have nothing to hide and if the offer or market is honest then there is no reason why terms should not be clear.
Betting rules may be separate to terms and conditions and deal with specific bet technicalities, limits and individual terminologies.
T&Cs tend to deal with legal restrictions and terms relating to payments, identification, legal territories, etc. This is the place to look if you are concerned you may contravene the legal requirements of holding an account.
Most rules and terms should be linked from the main pages of any site, usually in the footer.
Examples where payment may be withheld for breach of terms include:Underage or Illegal Persons
If you are gambling underage, from an illegal territory or country or using inappropriately acquired funds then you don’t have a leg to stand on.
Get caught doing this and the bookie will certainly keep any winnings, and probably your stake too.Account Duplication
You may only hold only one account, if you’ve signed up twice (to get two free bets for example) and they find out before you get paid out then don’t expect to have much of a case to keep your winnings.
It is often the case where two accounts using the same I.P. address can be suspended. It is perfectly OK for two adults in the same household to have an account with a bookie, having the same IP however may get you flagged up as a duplicate account. Usually a quick message to customer services is enough to sort this out.
Some operators do stipulate that you may only have one account or take one sign up offer for each I.P. address. This isn’t a reason to refuse to pay you out however if they do let you sign up.
As a tip if you want to sign up multiple adults from the same address so it through a mobile phone network.Account Verification
You must verify your age, you are who you say you are and that you are living where you say you are living (in most cases) to withdraw from an account.
If you fail to comply with verification procedures then the company doesn’t have to pay you out. This is a legal requirement to prevent fraud and underage gambling. System Bets
Obvious use of systems, and certainly if using free bets and bonuses to do so, will likely lead to you being limited or even banned, possibly forfeiting winnings.
These include scenarios where multiple outcomes are backed in such a way to guarantee a profit.Third Party and Syndicate Betting
Strictly you are not allowed to bet on behalf of someone else, even if that person can legally gamble and gives you the money to do so. This is the cause of many disputes over non-payment and is a controversial rule with many punters.
How, for example, should this apply to betting syndicates? Betting for others and being caught doing so is a common reason for people not getting paid out. There are cases where this has been fought successfully and cases where it hasn’t. Ultimately if betting as a syndicate be very careful what you say when you claim any big wins. It may help too if members of your syndicate deliberately have individual accounts with different betting sites to prevent patterns appearing.Fraud
In the past bookmakers have commonly been used to money launder and so betting companies are obliged to keep track of the money that flows through them.
Rarely you may be asked to prove where a deposit came from before being allowed to withdraw subsequent winnings. The law is with the betting company on this one, they have legal protections that allow them to withhold your money if they genuinely believe it could be fraudulent or criminal.
This is why it is important to deposit your own money with bookmakers. This way you can easily prove where the cash came from without too much bother.Payment Issues
Commonly customers are blocked when they try to deposit and withdraw using a different payment method, if you deposit using a certain method you will usually have to withdraw using that method too. This is known as a closed wallet system and is operated by most reputable betting sites.
If for some reason you cannot withdraw to the banking method from which you deposited then you should be given the option of a bank transfer or similar. If the payment methods are registered to the same person and verification has been completed then there should be no issue.
For obvious reasons, you cannot add money from someone else’s account to your own and you cannot withdraw your own money to someone else’s account.Self-Exclusion
If you self-exclude yourself from a website as part of responsible gambling, then you should check to see if you have any live bets first.
If you do have live bets and you win there is a strong chance that you will not be paid. When you self-exclude you should of course be able to get your account balance back, but don’t expect you bet on Chelsea to win the league to still stand two months later down the line.Betting From Illegal Countries or Territory’s
If you bet from a country that is excluded by your betting site or casino then you don’t have many rights. In general you won’t be allowed to bet at all if you are in an illegal territory as the company can geolocate you and will not allow you to sign in in the first place.
Geolocation is not however infallible and on occasion (because an IP is registered incorrectly or the network you are using is hidden) you can bet in these regions unbeknown to the operator. If you are found to have placed bets from an illegal country, or country from which the operator does not accept wagers, then you will likely lose your winnings, and possibly your stakes too.Virtual Private Networks (VPN’s)
People use VPN’s for all sorts of reasons, and they are not illegal in themselves. What is not allowed however is to use VPN to mask your location or identity to allow you to gamble when you shouldn’t.
Get caught using a VPN for illicit purposes and expect to forfeit your winnings and probably have your account blocked.Contravening Betting Rules
Whereas terms and conditions tend to be very similar legal documents between companies, betting rules can be entirely different.
Many people who fall foul of bookmaker rules do so by contravening the betting rules rather than the terms and conditions of holding an account.
Either way it is always worth having a scan through these before you place any new bets, big bets or system bets.
If you regularly place certain types of bets, or bet on certain types of sport it is also worth reading the relevant rules for these. This will include any major limits or conditions that could influence a winning bet.
Common examples of non-payment for breach of betting rules include:Payout Limits
Each sport, market, and occasionally bet type, will have a specific payment maximum. If the winnings from a bet you place exceeds this cap then the bookie has every right not to pay you anything above that cap.
When betting online most sites won’t let you place a stake that exceeds these limits, but don’t take this for granted. Don’t assume either that limits will be too high to worry about, with some operators some markets can have very low caps. Novelty bets for example (e.g. betting on a TV show) can have payment caps as low as £500 with some smaller sites.
Bigger bookies tend to have higher limits. You can see the payment limits for all major sports for the bookies we list on our high stakes betting sites page.Official and Unofficial Results
In general, you will only be paid out on the official result. If you watch a horse race for example and the winner is disqualified then It is highly likely your bet will go down. Some bookies will pay out on both the official and unofficial results and will return your stake for disqualified bets.
Another example could be backing a first goalscorer, you think they have scored first but later the goal is ruled as an own goal, or scored by someone else. In this instance, your bet is usually classed as a loser.
In any case once you’ve been paid out you should always get to keep that money, it is yours at this point and shouldn’t be taken off you. If the bookie made a mistake that is their fault.Bet Technicalities
There are often different bet types that cover the same markets but in various ways, do not assume the terms are identical for all.
A common example is the difference between a 0-0 bet and a no goalscorer bet. Within the correct score market you can back a 0-0 draw and within the goalscorer market you can back a no goalscorer. These are the same, right? Well not quite.Public Sports Betting Companies
If the game finished 1-0 but the goal was an own goal then only one of these bets may pay you out. The ’no goalscorer’ market does not generally include own goals but the correct score market obviously does. As the odds of both bets are often identical it makes sense to back the one that discounts own goals.
Extra time is often another bone of contention for punters. Almost all markets apply to just 90 minutes (or the length of the standard match in other sports). If your first goalscorer bet comes in in extra-time or overtime then don’t expect to be paid.
All bets will come with terms. If the bet only applies to 90 minutes for example then it will say somewhere on the page. Like most things in life if you make assumptions without checking the facts you will come unstuck.Related Contingency
There are many markets and bets that are related to each other and for this reason you are not allowed to combine these bets into multiples.
For example, the first goalscorer and correct score markets are related, if a player scores a goal it m

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